Refund

Bad service and ****mers they dont want with my money I paid for their service, on the 1st of January I bought a bus ticket from Johannesburg to Durban, so the transaction said technical issue so they where unable to deduct only to release the transaction went through, so while the 1st transaction its giving me a problem I go and buy another ticket so then I reliase the 1st transaction went through and Justgo didn't send me a ticket for 1st transaction fine, I call support to report and send all screen shorts and all proof I had, then they said they will send me a voucher to use when ever I am ready to travel fine they sent it, I didnt use it, last week now I want to travel i want to use the voucher I have from Justgo it says invalid voucher, I contact support for help they kept on taking me from pillar to post how their manager is not available, everyday its manager not available i spoke to 2 guys from Justgo they say same thing I asked for a refund even today they said it has been processed even today nothing like nothing I will never ever use this ****mers