

JustGo
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
⚠️ ABSOLUTE **** — GHOST BUS, ****** MONEY, AND RUINED FAMILY GRADUATION! DO NOT BOOK WITH JUSTGO! This is a completely *****ulent or utterly *********** operation. I paid R512.00 for a booking (Ticket No. ILEXEW01 / Booking ***) to travel to Johannesburg. I showed up at the station early, only to discover that THE BUS DOES NOT EVEN EXIST. There was no bus, zero communication, and absolutely no service. They took my money and completely stranded me. What makes this an absolute nightmare is that I urgently needed to get to Joburg to attend my little brother's graduation. Because of justGO’s phantom bus, I was subjected to extreme stress, financial strain, and the deep frustration of being stranded while trying to scramble for alternative transport to get to a once-in-a-lifetime family milestone. To date, I have not received a single cent back. They pocketed my hard-earned money and went completely silent. This level of negligence and daylight ******* is unacceptable. Save your money, your time, and your sanity. Avoid justGO at all costs unless you want your money ****** and your important life events completely ruined. Absolute *******. Worst travel company in South Africa!
1 reviews | Active since Jun 2026
⚠️ ABSOLUTE **** — GHOST BUS, ****** MONEY, AND RUINED FAMILY GRADUATION! DO NOT BOOK WITH JUSTGO! This is a completely *****ulent or utterly *********** operation. I paid R512.00 for a booking (Ticket No. ILEXEW01 / Booking ***) to travel to Johannesburg. I showed up at the station early, only to discover that THE BUS DOES NOT EVEN EXIST. There was no bus, zero communication, and absolutely no service. They took my money and completely stranded me. What makes this an absolute nightmare is that I urgently needed to get to Joburg to attend my little brother's graduation. Because of justGO’s phantom bus, I was subjected to extreme stress, financial strain, and the deep frustration of being stranded while trying to scramble for alternative transport to get to a once-in-a-lifetime family milestone. To date, I have not received a single cent back. They pocketed my hard-earned money and went completely silent. This level of negligence and daylight ******* is unacceptable. Save your money, your time, and your sanity. Avoid justGO at all costs unless you want your money ****** and your important life events completely ruined. Absolute *******. Worst travel company in South Africa!
1 reviews | Active since Jan 2024
Bad service and ****mers they dont want with my money I paid for their service, on the 1st of January I bought a bus ticket from Johannesburg to Durban, so the transaction said technical issue so they where unable to deduct only to release the transaction went through, so while the 1st transaction its giving me a problem I go and buy another ticket so then I reliase the 1st transaction went through and Justgo didn't send me a ticket for 1st transaction fine, I call support to report and send all screen shorts and all proof I had, then they said they will send me a voucher to use when ever I am ready to travel fine they sent it, I didnt use it, last week now I want to travel i want to use the voucher I have from Justgo it says invalid voucher, I contact support for help they kept on taking me from pillar to post how their manager is not available, everyday its manager not available i spoke to 2 guys from Justgo they say same thing I asked for a refund even today they said it has been processed even today nothing like nothing I will never ever use this ****mers
1 reviews | Active since Jan 2024
Bad service and ****mers they dont want with my money I paid for their service, on the 1st of January I bought a bus ticket from Johannesburg to Durban, so the transaction said technical issue so they where unable to deduct only to release the transaction went through, so while the 1st transaction its giving me a problem I go and buy another ticket so then I reliase the 1st transaction went through and Justgo didn't send me a ticket for 1st transaction fine, I call support to report and send all screen shorts and all proof I had, then they said they will send me a voucher to use when ever I am ready to travel fine they sent it, I didnt use it, last week now I want to travel i want to use the voucher I have from Justgo it says invalid voucher, I contact support for help they kept on taking me from pillar to post how their manager is not available, everyday its manager not available i spoke to 2 guys from Justgo they say same thing I asked for a refund even today they said it has been processed even today nothing like nothing I will never ever use this ****mers
Hellopeter has tracked JustGo across 4 reviews. JustGo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used JustGo? Write a review to help others decide.