Worst experience just property moot

Formal Complaint – Poor Service and Mismanagement of Rental Property just property moot. I am writing to formally express my dissatisfaction with the service provided by Just Property Moot in managing the rental property. The experience has been frustrating and unacceptable, and I believe it requires urgent attention.

The tenants you placed in my property only paid half of their rent and then vacated the premises. Just Property Moot was entrusted with handling all rental payments and fees, yet this situation was not managed properly. When I initially engaged your services, your team was eager to assist, but once problems arose, communication became extremely slow and unresponsive.

Despite multiple follow-ups, I have had to repeatedly request feedback, often waiting weeks for a response. The agent handling my case has taken days to reply, and even when he did, he assured me that the principal would send the necessary documents related to the tenants—yet I have still not received them. After further follow-ups, I was informed that I needed to highlight costs on slips for repairs, despite previously being told that the matter had been finalized and that confirmation would be sent to me.

This lack of accountability and contradiction in communication is completely unprofessional. I trusted Just Property Moot to manage my asset responsibly, yet I have received nothing but delays, empty promises, and poor service. This is not just a matter of inconvenience—it concerns hard-earned investment.

They need to be reported to the PPRA