1 reviews | Active since Feb 2015
Unjust treatment & refusal to pay back the deposit
My husband and I moved into a property managed by Just Property in Centurion in 2015 and stayed there with little issues. The agent who was helping us with the apartment was Lana who handed us a key and left. When we moved in I decided to do my own inspection which I forwarded to her and she acknowledged.
A few months after we moved in, another inspection was done by Dewald and I issued him with my inspection to keep on file. He noted in his inspection that there were "old painting patches" on the walls - older than the duration of our stay in the apartment.
We have moved out on the 1st of September and an inspection was done by Casandara, an intern who works there where we both noted that the wall in the main bedroom had a mark from when the mattress fell that morning and she said it "Could" be cleanable but cannot confirm. Apart from that and a small burn on the kitchen counter, NO ISSUES were noted. I also supp**** her with the previous inspections for ease of reference.
Days after we've moved out, we are being told of defects, including a shelf that doesn't work (this was noted on my inspection and the inspection conducted by Dewald), being told that we have to paint walls (practically the whole house) because of patches picked up. Vicky, even has the audacity to say, the painting will ONLY be R2600 (round off figure) as if the R2600 is NOT money.
My family and I moved out of the Centurion house on 1 September, it's 23 days later and our deposit has not been paid and emails have gone unanswered. I've heard some really horrifying stories about this property group, but sadly, only after we'd signed the contract and had been living there for close to a year.
I really hope someone will help us resolve this because the way in which we have been treated is unjust.
We would like to apologise for any inconvenience caused.
Kindly contact us on the following link so we can be able to assist you as soon as possible https://just.property/
We look forward to hearing from you!
We would like to apologise for any inconvenience caused.
Kindly contact us on the following link so we can be able to assist you as soon as possible https://just.property/
We look forward to hearing from you!
