Terrible customer service
<p>I moved out on 29th of June its now the 18th of July and they do not know the amount I have to be paid back.</p> <p>After numerous emails and calls, often being told the person we need to speak to is out of office, ignored emails etc I have now had enough.</p> <p> </p> <p>We have been getting different excuses. My rent was paid upfront with them for 6 months at a time everytime. No damages occured to the property and I left it in a pristine condition.</p> <p> </p> <p>I have asked for the principals number and have been told they will call me.</p> <p>I still don't have my money back and its quite a large sum as its a couple of previous advance payments, my deposit and interest accrued.</p> <p> </p> <p>I am frustrated at the poor service and disappointed with this property group.</p>
According to them, payment was made on the 24 of July from Absa to Absa.
Today still no money in my account. Call them, they paid money into the wrong account, a Standard bank account.
This, after I sent bank statement with my absa bank details, and vacating form with my banking details.
She sends the bank an email an cc's me
According to them, payment was made on the 24 of July from Absa to Absa.
Today still no money in my account. Call them, they paid money into the wrong account, a Standard bank account.
This, after I sent bank statement with my absa bank details, and vacating form with my banking details.
She sends the bank an email an cc's me