JW
Johan W

1 reviews | Active since Feb 2011

15 Jan 2016, 10:28

STINKING BAD ATTITUDE and POOR client service

Upon requesting her to visit me to discuss our 3rd yearly renewal and R1000 lease fee all I got was a stinking attitude which comes down to the following response - I mailed it, you print, sign, scan and send back to me at your cost and YOU pay Just Letting a R1000 lease renewal fee????<br> SOME of her responses below indicating BAD client service and a stinking attitude....<br> You do not pay us anything, our fees are from the landlord.<br> This is a business and we operate during business hours, I have advised that you are welcome to come to our offices to sign -I am not an agent, I am happy to meet with you but you would need to come to our offices as I am office bound and I work office hours of 07:30 - 16:00... meet with me at my offices in Centurion, however I do not go to homes...there is not really anyone that I can send. The agents do not deal with this..There is nothing to explain, it is all in the lease agreement...You do not pay us anything, our fees are from the landlord <br> <br>

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