Pure unprofessionalism

My lease was ending the end on April 2015 and my wife and I decided not to renew as we had found an alternate and better living arrangement. Upon leaving the apartment a mandatory pre inspection was conducted which is similar to the one done before the keys to the apartment are handed. The invoice came for the ''damages'' incurred to the property which was then deducted from the initial deposit for the apartment. The problem that I notice here is that the inspectors clearly played a different role as with the first inspection no thorough analysis of the condition of apartment was done: i.e pictures, as well as a detailed description of what is wrong with the place. This however was done by not only an inspector that had not previously seen the apartment before, but a different one altogether. <br> <br> The matter was worsened by the fact that i was billed twice in arrears for my electricity bill for that last month, which is strange as i am not a late payer. <br> <br> I have called and e-mailed this matter to the relevent department, but clearly this is not taken seriously by your staff members. <br> <br>