Property Agents repeating off already struggling middle class black consumers

l rented the place on 1 February 2017 of which l paid deposit and all admin fees which was fair enough as there is some initial admin issues involved .January 2018 l renewed my lease for another year of which they equal charged me other admin fees plus annual rental increase.For me its unreasonable to pay admin fees this time as its Just a renewal based on email confirmation though l paid it . 23rd November 2018 they send an email notification for lease expiry giving me 7days to respond with another R760 admin fees plus an annual increase they said it was based on the property owner .13th December 2018 they came back with a new increase of 6% as what is approved by the property owner .l had provisional agreed to the previous increase that was less that this .After back and forth l advised them l am not renewing the lease .

what makes me angry is that after all this out of deposit of R 6434.44 I am getting R1049.44 and below is the breakdown of their deductions .

Vicky Magerat Attachments Wed, Feb 20, 3:22 PM (18 hours ago) to me

Good afternoon,

Thank you for your email. I will forward the documents to Lindie to refund you with the remaining amount of your deposit.

Deposit: R 6434-44 PayProp & Banking Fees: R 287-50 Exit Inspection Fees: R 402-50 Maintenance: R 4350-00 ( Attached is the invoice for your records) Maintenance Admin Fee: R 345-00

All of the above will reflect on the statement you should receive from accounts.

Regards

Vicky Magerat Maintenance Administrator

C ELL : +27 (0)72 ********** EMAIL: **********

-what is the use of all the previous admin fees if they can be deducted on exit both as exit fees and admin seperately -how do you charge a consumer for paying back his money ,strange R287.50 cannot be bank charges -even though l signed the check out list and was physical there l asked the contact inspection person Casandra how much are the likely deduction costs ,she advised me ,she cant determine now ,she has to get quotations of whether she thinks it needs cleaning the property inside or paint . -she never came back and now l am billed for R3900.00 .l feel l should have been consulted and advised of the damages as this was a grey area on exit .Later on given a option if l think l can clean my self as l had asked for that option ,the time l exited damages looked so minor. l consider this as a total disrespect for consumer rights and abusing tenants right to knowing and finding creative means to take as much deposits from them. as black consumers in a stinging economy l cannot just sleep over this and later on my black suffering brothers