Poor Efficiency

<p>Since September 2012 I was letting from Just Property Group (Just Letting Santon). Due to personal reasons I requested them to find me a different place & to help me find tenants. This request I submitted in February 2016 & again in June 2016.</p> <p>Just Property Group arranged quite a few viewing for my place but one place for me to viewing. 1 week before my lease expires, Just Property Group contacts me to notify me that I need to move as the new tenants has signed a new lease.</p> <p>Within 1 week I was lucky to find a place with the help of a different property agent. The Friday I was packing up to move, the new tenants visited me, to find out what is happening. Shocked by the news that Just Property Group got them to sign the lease and after that no communication from the agent.</p> <p>The new tenants and I arranged times I'll be out and when they could move in. </p> <p>The Monday Just Property Group contacts me, asking when I'll be moving. I told them I arranged with the new tenants as they were still in the dark. Really poor efficiency and *********** .</p> <p>I asked Just Property Group about my deposit and they communicated that this will be sorted out within 14 days. In this 14 days I kept in contact with them about the deposit. I was notified that this was with their Accounts Department.</p> <p>14 days has now past and I emailed them about it. Only from Just Property Group to direct me to the same *********** agent that was dealing with my case before.</p> <p>This can not be accepted from a company that deals with these issues daily. I want to let everyone to know and warn then about Just Property Group and the poor service and on going issue I'm having.</p> <p> </p> <p> </p>