EW
Elijah W

1 reviews | Active since Jun 2024

16 Mar 2026, 18:17

****med by Just Property

I want to warn others to please be very vigilant when dealing with property agents like Just Property in Gqeberha. Since the very first day we started renting a premises through them, we have experienced extremely poor service. One of the biggest issues is that they do not properly vet their landlords or fully disclose serious problems with the property before you move in. From day one, we were not informed about multiple major issues at the property. These included underground sewage leaks, insect infestation, and the absence of gas compliance certificates, which created a very dangerous situation that could have ended in disaster. When concerns are raised, they call meetings only to tell tenants that they are not obligated to fix anything. On top of that, they quietly allow tenants to end up paying things that should not be their responsibility, including landlord electricity arrears. Since moving in, we have had to spend money from our own pockets on charges, repairs, and fixing problems that were there from the start. Please be careful and ask for everything in writing before signing anything. Inspect the property thoroughly, request all compliance certificates, and make sure you fully understand what you may be held responsible for. We would not want anyone else to go through what we have experienced.

0
Replies (1)
Just Property Group
Just Property Group's reply17 Mar 2026, 12:57
Official
Hi Elijah,
Thank you for your review. We take all feedback seriously and are committed to resolving concerns. Please confirm which Just Property franchise and agent you were working with so we can escalate the matter appropriately.
– The Just Property Team