CN
Concerned N

1 reviews | Active since Jun 2023

29 Nov 2024, 14:22

Just Rental your time and Money away..................

**A Disappointing Experience with Just Property, Especially the Montana Properties Office**

I recently had the misfortune of dealing with Just Property, particularly their Montana Properties Office, and I feel compelled to share my experience in the hopes of saving others from similar frustration and disappointment.

From the very start, their attitude was dismissive and unprofessional. It was evident that they simply did not care about their clients or the quality of service they provide. Communication was poor, and when concerns were raised, they were brushed off as unimportant. It felt like they were more focused on taking advantage of their clients than offering fair and transparent service.

One of the most frustrating aspects of dealing with this company was their insistence on making us repeat tasks they deemed "not done correctly," even when they were completed properly the first time. This unnecessary back-and-forth caused significant inconvenience and wasted time, highlighting their lack of respect for the clients they claim to serve.

What made this experience even worse was the condition of the property. We returned the property in better condition than we received it, with significant improvements made at our own expense. However, this did not matter to them. Instead of acknowledging this, they nitpicked small, irrelevant details, creating unnecessary disputes and stress. Their approach felt unreasonable and entirely unfair.

Unfortunately, it seems their goal was to hold onto as much money as possible. We felt cheated and taken advantage of, as they withheld funds without just cause. It’s hard not to see this behavior as ********* and *********. This is not the kind of service one would expect from a company in the property management industry.

If you are considering using Just Property, particularly the Montana Properties Office, I urge you to think twice. There are far better rental companies out there that prioritize professionalism, fairness, and customer satisfaction. Based on my experience, Just Property seems to lack integrity and operates in a way that is far from transparent or honest.

Save yourself the stress, frustration, and financial loss—find a company that truly values its clients and treats them with the respect they deserve. My experience with Just Property, especially the Montana Properties Office, has been nothing short of disappointing, and I would not recommend them to anyone.

**Final Note:** I hope this review encourages them to reflect on their practices and treat future clients with the professionalism and fairness that should be standard in the industry.

0
Replies (1)
CN
Concerned N's update11 Dec 2024, 08:36
Reviewer Update
Subject: Follow-Up Regarding Deposit and HelloPeter Complaint

Dear Just Property

Following my complaint on HelloPeter, I am requesting that you contact me urgently as this matter remains unresolved, and I am prepared to escalate it further.

Your requirements are unreasonable and unfair, particularly given the condition in which we received the property—infested with insects. Despite repainting as per your request, you are still withholding the deposit we paid in good faith, which is accruing interest while in your possession.

This is unacceptable, as we entrusted you with our hard-earned money, and it feels as though we are being taken advantage of. I urge you to address this matter immediately to avoid further action.

Looking forward to your swift response.

Kind regards,