Just Property LEPHALALE POOOOORRRRRR SERVICE

On 21 Sept 2016 we signed our contract and commencement date of the contract would be 1st Oct 2016 we moved into an appartment in Lephalale Limpopo without an inspectoin done. The agents sent a sub contractor to do an inspection on the 16 Nov 2016 and now when we decided to move to other accomodation they are insisting on doing an exit unspection that we have no problem with but as they stated we WILL be held responsible for any loss or damage to the flat. NOT THAT THERE ARE ANY as when we moved in I took photos with date and time stamp on all the defects. I just cant believe the service. During the lease period no repairs was done from the defect list, no inspections during our stay and no receipts we give nor any statements we had to ask for a statement and then only January 2018 was sent we asked for a reconciliation of all payments made and up to date they have not sent any. Is this not wrong according to the consumer protection act as well as the RENTAL HOUSING act. ?