Just Property - Centurion West Are Thieving, Lying & *********** Employees

I never ever experienced a bunch of lying thriving people in my life such as the employees of Just Property Centurion West. We have been renting there property since 01/07/2016. When we moved in to the property we paid rent and deposit without any hassle.

An ingoing inspection was conducted and naturally there would be some things that would be missed by the tenant, especially little things that would not bother you at first.

Over the course of the three years these little things were then reported and the agents constantly would then have an excuse and reply that they would get a quote for the owners approval. Within the first year the owner past away and the property was placed in a trust and yet still the little things became a bigger issue and again these issues were reported.

Mould in the bathroom started to appear through the paint and this was reported and it was mentioned that due to poor workmanship and not treating the walls before the paintjob, the mould was accumulating. They were informed and the mould even have a significant impact on my wife's health whereby her immune system was affected. She ended up in hospital. The bathroom window left open did not help at all to ensure that the mould build-up could be avoided due to the fact that the ventilation of the bathroom was poor and also the bathroom almost never had any sun (summer or winter) because it was located on south side of the building complex and we were situated on the ground floor. realising that these agents were not at all interested in auctioning the problem, I then ensured that I psychically cleaned the bathroom very month with a hard brush and anti-bacterial cleaning materials. On the day of the outgoing inspection there was no mould on the walls or ceiling, but there were marks of previous mould build-up where this was cleaned. These people did not want to understand the reason for this and just assumed that nothing was ever done, even though the evidence is there that due to the scrubbing of walls and ceiling in the bathroom, this would result in the bathroom wall paint being affected due to the cleaning. Still they hold us accountable for the maintenance work that was now done in the bathroom, which is in fact the owners responsibility if they had attended to the mould build-up report in 2017.

Walls - After three years of staying in a place the walls (especially if they are light colour) will have scuff marks. The area where we lived was also extremely dusty and this could also result in that the walls will deteriorate. Our walls were washed at least every three month and again your could see the poor workmanship on the paintjob done. Whenever the wall were washed, some of the paint could be washed off and the previous coating would then appear. There were no holes in any of the wall, but some of the paint would chip off, but not that it would have such an impact that it seemed as if the walls were destroyed.

I forgot to remove some double sided tape (6 strip of 3 cm each) and they have the audacity to say that due to this, the walls have to be painted and we have to carry the costs. These people never considere3d that the wall were not damaged at all and no nails or holed in the walls. But they had to paint the place out with the exact same paint that was used before we moved signed the lease in 2016. So again they will prey on another tenant with the same poor workmanship and poor paint used.

They are withholding more than R5000 from our deposit saying they used it to paint the unit and other maintenance. We were not afforded the opportunity to get our own people to paint or were we presented with quotes from the painters they were going to use. Only after the work was done, did they inform us of the work that was completed.

Kickboards - When we moved in, the ingoing inspection shows that there were kickboards damaged. After three years any many rainy days and night, kickboards close to the back door was damaged due to rain seeping in from underneath the door. This was reported once again and still these agents did not act upon the reports. Now that the kickboards are damaged, they once again hold us accountable for their lack of assistance in auctioning the reports given.

Silicone at Wash Sink - There was mould build-up underneath the silicone around the wash sink in the kitchen. They hold us accountable for not cleaning underneath the silicone. Again an issue that was reported. Once again no actions from them.

We did not extend our lease agreement due to the lack of the pro-activeness and very poor service of Just Property and their agents, these thieving people withhold our deposit and approve work to be done without discussing the final inspection with us.

They have even withhold a deposit processing fee where they want to deposit the remaining amount into my account. This is R402.50. Which bank charges this fee amount, or is this just another way to fill their pockets?

They are deducting an amount of R405 for the exit inspection, and in the contract that they have amended themselves, there are two different fees, that I have seen and I believe they are not even aware of.

All work maintenance done should have been for the owners account, and this could have been avoided if these agents responded and acted on our requests regarding the issues that were reported to them over the course of three years.

I'm not a person that likes to complain but, I have not once in my life had bad service like we received from these people. I complained about bad service regarding repairs and agents not actually interested in the problems of their tenants.

Just property Centurion West are *********** & unprofessional. They will say that I am unpleasant and rude. I will admit that I did swear at them and told them they are useless imbiciles. If you try and accuse me of something and you cannot back it up, then I will lose my patience and cool, and that if exactly what had happened.

They make tenants out to be trash in the eyes of owners, knowing very well that they have not attended to any report, email or concern submitted from the tenants' side, and they have failed dismally in in their job.

They JUST do not care and offer any assistance. They do not adhere to the laws, even after I asked them what the law states regarding the tenant & owner. They could not respond, and this is a clear indication that they have no respect for tenants and owners rights.

I hope that future tenants & owners take note of this review, because you JUST cannot trust these agents from Centurion West. They are the worst property management company I have ever come across! There is gross incompetence and they lie to swindle money out of clients pockets!

JUST STAY AWAY FROM THIS THIEVING, LYING, *********** PROPERTY MANAGEMENT COMPANY