Just property Cally

I have had the worst service from just property in Burgundy estate. The place I am renting was left in terrible condition from previous tenants. Everything was promised to be fixed and I’m about 5 months in and the lady ( Cally) is absolutely useless and rude and will not help. Everytime I ask she says yes your first on my list.. never ever happens. Absolutely useless and disgusting service .