Just Properties Hartenbos Mossel Bay

To whom this may concern,

So, We moved into the property situated at 43 Da Gamma Street, Da Nova, which we rented through Just Properties Hartenbos from the beginning of our tenancy.

From the outset, we experienced several concerns regarding the handling of the rental and the services provided by the appointed rental agent. It became apparent to us that the agent was not fully qualified to perform certain aspects of her role and, in our experience, did not adequately carry out the responsibilities expected of her.

There have also been several unresolved and unclear issues throughout the tenancy. One particularly serious concern arose when the principal allegedly informed the landlord that I had threatened him by referring to Fanie's father, who is a lawyer. We categorically deny ever making such a threat or using Fanie's father's profession or position to intimidate or threaten the landlord.

We have subsequently also been instructed to vacate the property by 28 August. We respectfully but firmly do not agree to vacating the property on such short notice. Our understanding is that the rental agreement remains subject to its contractual terms, including the applicable notice requirements. Any termination of the lease should therefore be handled in accordance with the written rental agreement and the legally applicable notice period.

Furthermore, during our time at the property, we have made a number of improvements and contributions both inside and outside the house. These improvements were made with the intention of maintaining, improving and taking care of the property. We therefore believe that this should also be taken into consideration when the tenancy and any proposed termination are being discussed.

We do not believe that we should be required to leave the property without the proper contractual notice being provided and the appropriate procedures being followed. We remain willing to communicate and resolve the matter amicably, but we cannot simply accept a demand to vacate that does not comply with the terms of our agreement.

Our objective is not to create conflict, but rather to have all outstanding issues properly clarified and resolved in a fair, professional and transparent manner. We would appreciate clear communication regarding the concerns raised, as well as an opportunity to address any allegations or misunderstandings directly and factually.

We believe that all parties should be treated fairly and that any dispute should be dealt with objectively, based on accurate information, the terms of the lease agreement, proper documentation, and consideration of the contributions and improvements we have made to the property.

We remain committed to resolving this matter respectfully and without unnecessary conflict, while also protecting our contractual rights as tenants.

We have also tried several of times in a respectful way to solve this matter/s please give us advice, mainly because we know of more complaints regarding this branch

Kind regards Renie du Plessis &, Steph**** Johannes Diedericks