1 reviews | Active since Aug 2020
DEPOSIT REFUND, DISRESPECTFUL, DISCRIMINATING and REAP OFF
Hello Peter
Just property rented me out a flat and upon moving in l realized they had false advertised the flat,the landlord had to come and tell me all the Dos and Don'ts and the condition of the property was not as advertised either.l sent them an email and gave notice on the same day asking they also give my full deposit back.Cut long story shot we later agreed that they would refund my deposit and also requested a new tenant to be placed by the end the month to avoid any breach fees.A new tenant was placed upon my moving out, but still Just Property refuses to pay back my deposit.They have my deposit and the new tenant's deposit that we made sure was placed to avoid conflict with them as the.Now been over 7 working days and just property has still not reimbursed my deposit and they are ignoring my emails.From our previous emails the owner Pieter Van den Berg sounded very rude,and diminishing esp after he found out l was a black African lady who rented through one of his only African agent who happens to be a good friend of mine.The landlord was even apologetic and begged me to stay but assured her we would get a new tenant for her ,we did and she was happy and is not aware that Just Property won't reimburse my deposit.Upon visiting their offices l spoke to the admin/property manager who couldn't give me answers and kept saying she doesn't make financial decisions only Pieter can.Sent him an email and he won't respond.Sent their office too 3 times and no response. Pieter also advised the agent friend who rented the property to me to stay out of this issue but he had given him an earful about getting a new tenant in order to get my deposit, now that it's done He shuts him out and he won't give my deposit.
