1 reviews | Active since May 2017
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Do not ever rent from Just Property Midrand. So I had rented a unit from them, when i moved in, the unit was filthy and none of the repairs they had promised me would be done had been done. My son was 6mnths old at the time & I had to clean myself because my baby was not going to sleep in filth. 2mnths later none of the repairs had been done& upon inquiry i was told that i should have logged a call with maintenance (the agent had not told me this). I then requested to be moved to another unit and that they transfer my deposit, they agreed, on email and said i would have to pay a penalty for early cancellation & rent should they not find a tenant. I gave them two months notice & they only placed the ad a month & a half later. when it is time for them to transfer my deposit to the new unit as discussed, suddenly no they can't do it anymore. I then tell them that i will no longer utilize their services because from the beginning they have not been keeping their word/ agreements. Nontheless, I move out & meet with them to give them keys & they say I would get my deposit the following week. I call the following week & they say I would get my deposit the week thereafter. When they are supposed to pay me, all of a sudden the tell me that they never got a tenant & i owe them one months rent. I tell them that they did not communicate for a whole month that they had not found a tenant, & now suddenly i must pay. Had they told me end of Jan, I would have stayed on until they found a tenant. to date, i have had no response nor have i been refunded. It is disgusting how they treated me, do not ever rent or buy through them.
We would like to sincerely apologise for any inconvenience that you may have experienced.
Kindly provide us with more information on your query by emailing the Customer Service department. Please contact us on ***erty or call ***.
Please allow Just Property the opportunity to rectify this matter for you.
We look forward to hearing from you.
We would like to sincerely apologise for any inconvenience that you may have experienced.
Kindly provide us with more information on your query by emailing the Customer Service department. Please contact us on ***erty or call ***.
Please allow Just Property the opportunity to rectify this matter for you.
We look forward to hearing from you.
