Cost me a lot off money

<p>Just Letting managed my property for almost 2 years. Worst mistake of my life. I lost my whole garden due to them not doing ingoing and outgoing inspections properly. When asked about it they said it's not their fault as they do not do the inspections themselfes but has it contracted out. After an almost year long fight they did redo my garden. However whenI looked at my stament the garden was credited to the new innocent tenant. Also on my statement it showed that they payed money to a maintenance company to fix a window, and that the tenant has outstanding debt. When I had al look at the place the window was still broken, and when I phoned the Maintenance company it did not exist. I asked them to please explain what is happening with my account as it looks like they used the money that the tenant payed for elitricity to fix the garden that the previous tenant neglected, and I do not understand the maintenace payment that was subtracted for something that was never fixed. When I asked them about this payment Makkie Botes told me, they don't know because she doesn't do an inspection after maintenance was there. It is not her fault if the company does not exists. Firslty I never accepted a quote for this "maintenance" they just did it. I have been complaining for them to fix the window for over a year, and they never did which is why I was surprised to see that it was payed for. I continously asked them to clarify the oustabding issues after which I was told by Janene Ellerbeck the following:</p> <p>"Sorry, I will not keep going back to this account, we have closed the file.</p> <p> </p> <p>Please feel free to contact the maintenance people we are no longer working on this account. The maintenance company that did the work have closed as far as we know yes.</p> <p> </p> <p>Regards</p> <p> </p> <p>Janene"</p>