EN
Elvin N

1 reviews | Active since Oct 2026

12 Oct 2026, 13:01

********** behavior

Very very unacceptable agents who do not know how to speak to a human being. Very unprofessional and does not deserve to be doing business with anyone in this country south africa! A simple question turns into a rude commentary.

1
Replies (2)
Just Property Group
Just Property Group's reply13 Oct 2026, 11:01
Official

Good day Elvin,

We are sorry to learn that your interaction with our office left you feeling dissatisfied. At Just Property Vaal Triangle, we take professional communication and customer service seriously.

Having reviewed the correspondence, we understand that your enquiry related to a proposed rental arrangement involving short-term subletting. Unfortunately, the proposed arrangement was not one that we could accommodate for this property. We appreciate that this may have been disappointing, but we are required to respect the property's letting conditions, the rules of the complex and the landlord's requirements.

We regret that the conversation did not conclude on a more positive note. However, we do not believe that declining a proposed rental arrangement should be interpreted as a refusal to assist a prospective client.

We would welcome the opportunity to engage with you directly to understand your concerns and see whether the matter can be resolved constructively.

Please contact our management team privately so that we can address your concerns appropriately.

Kind regards,
Management
Just Property Vaal Triangle| ***erty

EN
Elvin N's update13 Oct 2026, 14:08
Reviewer Update
Hi management. Thank you for your response. The purpose was to find out if it is possible and a refusal is very much understandable. As in any business endeavor, refusals are standard procedure in a defined pipeline as we strive to understand the market and approach reasonably to get information. Unfortunately, we are human and we may not be 100% every time. I'm glad to get a response and I appreciate the outreach. Regards