Don’t care about my pet’s health, only money

The product was expired 3 months ago and when I made it known to Jungle Aquatics they said that it’s their policy that nothing can be done because I did not inform them within 24 hours.

Wouldn’t it be their standard policy to check if their stock is expired before selling it to customers? Shouldn’t that be a priority.

I was giving this to my 11 year old shepherd thinking that it will help him but it’s expired.

Jungle Aquatics does not care about the welfare of your pets only about the bottom line

I did not expect to receive a product that was expired hence I only noticed the expiration date 3 weeks later.

I don’t expect compensation all I want is for customers to be aware that they may receive an expired product and if they do it’s not taken seriously.

This was like medication that I bought for my pet and not a silly toy.

Jungle aquatics thinks that I just want money from them but I paid R1050 for an expired product and they don’t care that this could affect my dog negatively.

I will not advise anyone to buy medication or anything concerning your pet’s health from Jungle aquatics because they simply care about their stupid policy and not the fact that my pet had ingested their expired medication.

Pathetic service