RP
Roelan P

1 reviews | Active since Sept 2014

27 Aug 2018, 09:18

Great service

What a pleasure it is to be a client at Jumbo Tech. I app**** for uncapped fibre internet at or my home on Monday 20 August 2018 and I was connected by Thursday. I did however run into a problem when I woke up on Friday morning to discover that my internet was offline. I emailed support and was in contact with Marius, he then sent out a technician that confirmed that the problem is not with the rooter but with the equipment supp**** by Openserve. They then asked Openserve to come out and fix the problem (please read my next review on Openserve). My internet was back to normal by Saturday. Marius was very helpful as he stayed in contact with me the whole process thru even though they are not even open on the weekends. Thank you for the GREAT service.

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Replies (1)
Jumbo Technologies (Pty) Ltd
Jumbo Technologies (Pty) Ltd's reply22 Oct 2018, 12:02
Official
Good day Roelan. Thank you very much for the positive review. We appreciate your feedback and will always strive to provide you with the best products and services. 

Best regards,