MM
Mmathabo M
1 reviews | Active since Jul 2012
01 Feb 2023, 07:39
Angry unhappy customer
My internet has been on and off from Sunday morning, have to write messages and call everytime to be told a different story..I will never recommend anyone to use your services.I work from home this past 3 days I couldn't work due to this..I'm so disappointed I'm cancelling does not work.
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Replies (1)Jumbo Technologies (Pty) Ltd's replyOfficial
01 Feb 2023, 08:01Good day Mmathabo. We apologies for the inconvenience caused. Equipment on the tower was damaged on Sunday by lightning at the towet. Technicians were dispatched on Monday to fix the equipment.
From Tuesday it was stage 6 Loadshedding which affected connectivity to the tower. We are trying our best to keep the tower online despite ongoing Eskom power cuts.
From Tuesday it was stage 6 Loadshedding which affected connectivity to the tower. We are trying our best to keep the tower online despite ongoing Eskom power cuts.
Jumbo Technologies (Pty) Ltd's reply01 Feb 2023, 08:01
Official
Good day Mmathabo. We apologies for the inconvenience caused. Equipment on the tower was damaged on Sunday by lightning at the towet. Technicians were dispatched on Monday to fix the equipment.
From Tuesday it was stage 6 Loadshedding which affected connectivity to the tower. We are trying our best to keep the tower online despite ongoing Eskom power cuts.
From Tuesday it was stage 6 Loadshedding which affected connectivity to the tower. We are trying our best to keep the tower online despite ongoing Eskom power cuts.
