BS
Bonisiwe S

1 reviews | Active since Sept 2026

05 Sept 2026, 17:50

Worst customer service

I am extremely disappointed and frustrated with JSL Shuttle Services. They canceled my booking, but completely refused to issue a refund for my money. To make matters worse, the booking agent I dealt with was incredibly rude and unprofessional. Instead of resolving the issue or offering a proper solution, she actually had the audacity to tell me to borrow money from someone else since they would not be giving me my refund.This is completely unacceptable and ********* business behavior. Keep your distance from this company if you value your money and expect decent customer service. I highly advise against booking with them.

0
Replies (0)