

J&S sushi
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2025
Terrible communication services i ordered my food last week saturday. a few pieces of chicken found in my friend rice was undercooked and raw it tasted squishy and stringy i alerted the business immediatly and provided pictures demanded my refund andnthey said i had to email and so i did i have yet not heard back from them even though i sent a message yesterday for an update this is truly unacceptable as i paid so much money and the food had to be thrown away. Mitchells Plain branch
1 reviews | Active since Nov 2025
Terrible communication services i ordered my food last week saturday. a few pieces of chicken found in my friend rice was undercooked and raw it tasted squishy and stringy i alerted the business immediatly and provided pictures demanded my refund andnthey said i had to email and so i did i have yet not heard back from them even though i sent a message yesterday for an update this is truly unacceptable as i paid so much money and the food had to be thrown away. Mitchells Plain branch
1 reviews | Active since Nov 2025
Most affordable deals on the most amazing dishes. Cooked with love and served with care.
1 reviews | Active since Nov 2025
Most affordable deals on the most amazing dishes. Cooked with love and served with care.
1 reviews | Active since Jan 2020
Received the wrong order and contacted the store immediately after delivery. My message was opened but ignored because the store was closed, and no one followed up the next day. I paid for delivery, yet I was later told that I should have driven to the store to return the food in order for it to be corrected — despite the store being closed and unreachable at the time. That expectation is unreasonable. Because the food was already eaten, I was told nothing could be done, even though I had tried to resolve the issue immediately and had no other option. The only resolution offered was R15 credit on a future order. Poor customer service, poor accountability, and an unwillingness to take responsibility for their own mistake. I will not be ordering again. If this order was place on uber eats i would have received a refund not a R15
1 reviews | Active since Jan 2020
Received the wrong order and contacted the store immediately after delivery. My message was opened but ignored because the store was closed, and no one followed up the next day. I paid for delivery, yet I was later told that I should have driven to the store to return the food in order for it to be corrected — despite the store being closed and unreachable at the time. That expectation is unreasonable. Because the food was already eaten, I was told nothing could be done, even though I had tried to resolve the issue immediately and had no other option. The only resolution offered was R15 credit on a future order. Poor customer service, poor accountability, and an unwillingness to take responsibility for their own mistake. I will not be ordering again. If this order was place on uber eats i would have received a refund not a R15
Hellopeter has tracked J&S sushi across 16 reviews. J&S sushi hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used J&S sushi? Write a review to help others decide.
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