Still NO place to stay - Still haven’t moved

- [ ] I secured rental a full month in advance for unit 11 Savannah lodge, that will be available on the 01/12/2017 by paying full deposit on 25/10/2017 and 25/11/2017 paid monthly rent for December

The property agent in charge for Unit is Erika Marias from JRL Property Management CC office based in Pretoria, we never met. All communication is done telephonically & also on email.

Today is the 5th Dec 2017( 5th day still not moved in) and I haven’t moved to the unit as promised( signed on contract). From the 1st I have been asking my agent when am I moving in but all she do is giving me contacts of the tenant, care takers, contractors, cleaners to liaise with them on getting unit keys & checking when the unit will be ready for me to move in. I called my agent yesterday as usual if everything is in orders for me to move in, her respond was yes they did a spare keys that I need to collect by care taker by the name of Ignitious(complex) I did as she said with hope that finally il move in. Went to work asked to be released early & they agreed. Guess what?! When I arrived at unit the tenant did not started moving out, tenant telling me she won’t move out until she gets her deposit back from the agency.

By the way I have no place to sleep since 1st as I have arranged till 30th November because I was sure on the first il be in unit. My storage lease was extended because I couldn’t not afford to loss my belongings(not budgeted). My employer is no longer understanding my situation as this has dragged so long. I drive 32km to work day & night (I work shift work ending 12pm midnight) When i ask my agent why I am the one doing all this up&down/follow-ups as I expect her to because she my agent, her responds was “she based in Pretoria she can’t drive 30-45km to come that side(Roodeport)as its far”

Later that day (Monday) frustrated I was, called JRL office requesting to speak to manager loge a complaint the desk lady told me she won’t transfer to manager as they are currently working on my situation.

Today (Tuesday 5th)as usual called her (agent) making follow up, I was told the tenant will be evacuated today by contractor hired( not specified on the time) then later today at 15h28pm received a private Call, it was Erika office advising me that the unit is cleared (tenant was moved. I asked is the unit cleaned because when i went there on Monday to collect the keys the unit was filthy dirty & i told Erika even sent her pictures for proof(that it must be cleaned) Now when I ask if its cleaned they cant answer, she will ask Erika ( she will call me back).At 16h01 Erika office called, telling me where to get the keys. I asked if the unit is clean, on the other hand the walls need to be painted too... they telling me I should move then the contractor will paint once I have moved. When i tell them it can’t happen, that the contractor paint when I moved in...as im thinking on my health & my furniture. The office lady is responding saying “I must understand & think for their contractor as they have other things to do, they can’t be focusing on me alone. I will get back to you” (all this conversation was telephonically )

Still haven’t moved!

Tomorrow will be 6th day without a place to stay. I have run out of plans for help, spent so much financially ( petrol, airtime, storage, accommodation) , my employer complaining too, emotionally drained and exhausted.

Still haven’t moved!