JL
Jason L

1 reviews | Active since Feb 2020

04 Feb 2020, 22:59

Pathetic

On Wednesday 2 October 2019 JP Markets decided to have "Login Problems" due to a "Technical Server Update":...Today I was finally able to login after struggling more than a month. Resetting ones password did not worked. Emailing them does not work.

My trading accounts are now gone and so is money. You may think this trading platform might work for you but one "Technical Server Update" later and its all gone.

Edit: 17/12/2019 - Still no response. Edit: 5/01/2020 - today I was told by Janeal, a customer support agent "Please note that the period for submissions has ended." Edit: 23/01/2020 - Still nothing, just random excuses. Edit: 04/02/2020 - they no longer replying to any emails....a pathetic excuse of a company.

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