Beating around the bush

I fully agree with the previous review. I also deposited money into my Wallet on a Friday and it is still not reflecting. I send an email and a hour later received a "Ticket" that my complaint is being acknowledged. About a hour later they rep**** and asked a few questions with regard to the deposit. Another hour later they asked another question. It carried on like this and they basically kept me busy for the whole day. I phoned the office and by close of business received an email that it has now been escalated to the Financial Department. They definitely do not work over weekends and the consultant that I spoke to blamed PayU for not promptly paying deposits over to them. Wonder if PayU will be happy to carry the blame for their bad service?