JOOX deducting money from my account with no subscription. be careful

Money is deducted from my DSTV account for Joox every month. I don't even have a Joox subscription and it's not listed as a product under my account. Every month i have to call and reverse charges from my account. It seems no one can help me to cancel! I don't even have an option to manage subscriptions when logging on to the joox website. and there are no numbers to call.