KO
Kayle O

1 reviews | Active since Jan 2022

29 Dec 2022, 13:30

Unauthorised subscription transaction

Appalling experience.

I had an unauthorised transaction come off my account to the amount of R679 in November and December 2022.

On October 25th 2022, I had to pay an paid amount of R49 to view a job advert I was interested, that was it, at no point did I agree to any subscription. I don't even have a profile with Job leads.

I did not need to give any notice to cancel a subscription I was not even aware of. And if you are planning on saying that Job leads advertised for a 1 month free subscription just know that, I have not even tried the 1 month free subscription, I just tried to view a job and was requested to pay R49. If there was a subscription trail. Then why not send out a reminder email or even an email to advise that an amount would be transacted from my account. I would not have bothered with this because I do not have the finances.

It does not make sense that any individual looking for employment would give out money they already don't have just to find one, I mean a R49 already is 2 breads for my house hold so imagen a R679 from an individual who doesn't even have a degree.

Your so called reputable company is *********** people who can barely put bread on the table for their kids.

I have already disputed this with my bank but can you please cancel whatever this subscription is and refund my R679, you have ****** food from my kids mouths.

Please investigate and provide me with sufficient proof where I have agreed to a subscription and where I was sent a reminder email from your customer service department about the subscription.

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