****mers

I signed up for a 14-day free trial on JobLeads, hoping to explore job leads. Without any warning, reminder, or notice, they charged R679 from my bank account on 29 June 2025. I immediately cancelled the same day and contacted both JobLeads and FNB.

FNB refused to reverse the charge, and JobLeads only offered a 30% refund, despite admitting they don’t send reminders before auto-renewal. This is deceptive and unfair – especially during a time when job seekers are vulnerable.

I never intended to subscribe or continue, and I never used the premium service. There was no clear opt-out, no email reminder, and no transparency in the process.

I’ve since escalated the matter to the Ombudsman for Banking Services.

JobLeads should not be profiting from unsuspecting job seekers this way. Please be cautious — what looks like a free trial could become an expensive and frustrating lesson.