DO
Darryl O

1 reviews | Active since Apr 2023

14 Sept 2026, 12:38

Charged and attempted to charge for Premium membership after 14-day trial

I signed up for the 14-day JobLeads trial for R49. Their own invoice confirms the trial period was 26 August–9 September 2026.

Once the trial ended, I discovered attempts to debit my bank account for a Premium annual membership (R679)that I did not knowingly authorise. I received no clear notification that my trial was about to convert into an annual paid subscription.

I immediately contacted JobLeads requesting cancellation and have escalated the matter, but I have received no response.

This is completely unacceptable and, from my experience, feels deceptive. I signed up for a 14-day trial, not an unexpected annual financial commitment.

JobLeads needs to cancel this immediately, stop all debit attempts and confirm in writing that no further amounts will be charged.

Potential customers: check your bank account carefully after the trial period.

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