Jobela Poor Bus service

bought a return ticket, but the bus never arrived at the rank as scheduled. We were given false information and told the bus was “just delayed,” only to later be told we would be transported by a different bus company.

This is unacceptable, as I specifically paid to travel with Jobela. If I wanted another bus service, I would have chosen it myself.

To make matters worse, the replacement bus had just arrived from Cape Town, and the drivers had not rested before continuing the trip. This made me feel unsafe, as driver fatigue puts passengers at serious risk.

This experience shows poor communication, lack of professionalism, and disregard for customer safety.