JC
Jaqqui C

1 reviews | Active since Jun 2015

20 Apr 2017, 12:16

Horrible Internet Service and even more horrible customer service.

<p>We are paying for a 2mb line - two weeks ago our interned speed was between 0.1 and 0.2 mb. After numerous phone calls to the office and to Liverton, it has not been resolved. They said I must get a technician out because the problem is on my side. I did, the technician said the problem is definitely on their side and they confessed to him that the problem is on their side. They don't want to pay the costs for getting the technician out for nothing. The internet speed has not been fixed. The connection drops completely every few minutes. It has now been longer than two weeks. No attempt is being made to fix this. I am losing business because of the poor connection. I can't even open Gmail or run a speed test anymore!</p>

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