1 reviews | Active since Nov 2016
worst shipping worst customer service
<p>ordered 10/28/2016. website stated 7-10 working days for delivery. after 7 days, it was changed to 8-15 working days until delivery. after 10 days it was changed to 9-25 days delivery. when i went on their site and did instant chat, the chats ranged from immediate disconnect to staying connected for hours just out of spite. they couldnt tell me anything except for ” please kindly understand ” and “sorry ” or my favorites, “busy season ” and ” black friday ” all of these excuses did not expedite my order any faster, nor did it appease me as the customer. after a few emails and chat sessions i was told 30 working days. i kept getting told ” just a few more days ” and when i found them on facebook, i decided to post on their page for other shoppers to read the fine print and be aware of the delivery times. it wasnt long before i was blocked from their page as well as instant message. to this day i have yet to receive my order. it still shows its in china via usps website. that too they used as an excuse. the usps website for not updating. not updating has nothing to do with the delivery times being changed as their orders filled and they got busy. no compensation. just excuse after excuse.</p>
