Jeulia **** - *****ulant business practice

Purchased 2 x 1ct Moisannite Stones on a 14k gold ring. Received 2 x 0.5ct stones. Packaging also have paperwork for 0.5ct stones. Customer service is justifying that the factory confirmed its 1ct stones that was sent.

We received 0.5ct and they are refusing to replace with what we paid over R10k for .

Poor customer service *****ulant business practice **** marketing