Dissapointed

<p>Jeulia does not inform their customers about any importing duties which are almost 50% of the total item's value and then refuses to pay the full value of the item once you complain about the extra costs stating that they themselves were not aware of import duties. As a company dealing woth importing of goods on a daily basis I find this absolutely ridiculous as they had to be aware of the extra costs the customer has to pay. I will not refer anyone to Jeulia as they take their customers for a ride by not stating anything about the fact that they import their goods nor that the customer is responsible for any Import duties payable. Utterly disappointed in Jeulia.</p>