Bad Service from Jeulia

We placed our orders for our rings in March 2021, only Received the products in August 2021. Between August and January (5 Months) the one ring's stones started falling out (4 or 5 stones) and the other ring was Rose gold and silver, but the rose gold has faded to just silver,.

After countless emails with them, they want us to send the rings back to them in Netherlands so that they can repair the rings, they not even replacing their defective products(as calculated going the time we waited on the rings, if we send it back to them, and they return it it would take about a year for before the rings get back to us)

At this point, I do not want their defective products. And they refuse to do refunds.

If I could give then 0 out of 5 I would.