NPS Score
33
Recommended: Likely
Jan '26 - Oct '26
Frequently Asked Questions About Jetour Northcliff
How is Jetour Northcliff rated on Hellopeter?
Hellopeter has tracked Jetour Northcliff across 4 reviews. Jetour Northcliff hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Jetour Northcliff? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2021
Excellent Customer Services
I recently took my car to Jetour Northcliff for its 5,000 km service and had a great experience. A special thank you to Dimakatso Maepa for her outstanding customer service. From the moment I arrived, she made me feel welcome and kept me informed throughout the process. She clearly explained what would be done during the service and ensured that all my questions were answered. Her professionalism, friendly attitude, and excellent communication made the entire experience smooth and stress-free. It's refreshing to receive such attentive and customer-focused service. Thank you, Dimakatso, and the Jetour Northcliff team for the excellent service. Keep up the great work! Highly recommended. 🚗👏
1 reviews | Active since Oct 2021
Excellent Customer Services
I recently took my car to Jetour Northcliff for its 5,000 km service and had a great experience. A special thank you to Dimakatso Maepa for her outstanding customer service. From the moment I arrived, she made me feel welcome and kept me informed throughout the process. She clearly explained what would be done during the service and ensured that all my questions were answered. Her professionalism, friendly attitude, and excellent communication made the entire experience smooth and stress-free. It's refreshing to receive such attentive and customer-focused service. Thank you, Dimakatso, and the Jetour Northcliff team for the excellent service. Keep up the great work! Highly recommended. 🚗👏
1 reviews | Active since Jan 2020
Bad service and bad management
I bought jetour x70 plus 10 months ago and my car is still under warranty,my radiator started leaking excessively I took in for repairs and I'm told than I need to pay new radiator and repairs.according to my understanding warranty covers for this kind of unforeseen circumstances. I'm very disappointed 😞 and the white lady on the service department is very ****** and rude. When you come to buy car from them everything seems Rosie but when you experience problems you on your own
1 reviews | Active since Jan 2020
Bad service and bad management
I bought jetour x70 plus 10 months ago and my car is still under warranty,my radiator started leaking excessively I took in for repairs and I'm told than I need to pay new radiator and repairs.according to my understanding warranty covers for this kind of unforeseen circumstances. I'm very disappointed 😞 and the white lady on the service department is very ****** and rude. When you come to buy car from them everything seems Rosie but when you experience problems you on your own
1 reviews | Active since Aug 2013
Jetour Northcliff terrible experience
Buying a car is stressful already. Coming to collect your brand new vehicle should be exciting, not another stressful situation to an already very stressful situation. I am standing in the dealership waiting and waiting and my sales person is everywhere but helping to get me into my new car and on the way. If you care so little about your clients then this is proof of that.
1 reviews | Active since Aug 2013
Jetour Northcliff terrible experience
Buying a car is stressful already. Coming to collect your brand new vehicle should be exciting, not another stressful situation to an already very stressful situation. I am standing in the dealership waiting and waiting and my sales person is everywhere but helping to get me into my new car and on the way. If you care so little about your clients then this is proof of that.
1 reviews | Active since Apr 2013
Beyond the call of duty
⭐⭐⭐⭐⭐ Outstanding Service & Exceptional Experience – Jetour Northcliff I took delivery of my Jetour T2 on 25 January 2026, and I can honestly say that my experience with Jetour Northcliff was nothing short of exceptional. From start to finish, the level of professionalism, care, and genuine customer focus was outstanding. A very special thank you goes to Pierre, who went above and beyond at every step of the process. His product knowledge, attention to detail, and willingness to go the extra mile made the entire purchase seamless and enjoyable. Nothing was too much trouble, and his commitment to customer satisfaction truly sets him apart. I would also like to extend my sincere thanks to Amelia, who is an absolute star. She was professional, efficient, and incredibly supportive throughout the process. Together, Pierre and Amelia are a powerhouse team and a true asset to the Jetour brand. The handover of my Jetour T2 was smooth, thorough, and exciting — exactly how buying a new vehicle should feel. The dealership environment was welcoming, well-organised, and customer-centric, and the entire team made me feel valued and appreciated. Jetour Northcliff delivers exceptional service, integrity, and excellence, and they truly live up to the promise of putting the customer first. I would highly recommend this dealership to anyone considering a Jetour — you will be in outstanding hands. Thank you, Jetour Northcliff, Pierre, and Amelia, for an unforgettable experience and for making the delivery of my Jetour T2 so special. I absolutely love the vehicle and couldn’t be happier!
1 reviews | Active since Apr 2013
Beyond the call of duty
⭐⭐⭐⭐⭐ Outstanding Service & Exceptional Experience – Jetour Northcliff I took delivery of my Jetour T2 on 25 January 2026, and I can honestly say that my experience with Jetour Northcliff was nothing short of exceptional. From start to finish, the level of professionalism, care, and genuine customer focus was outstanding. A very special thank you goes to Pierre, who went above and beyond at every step of the process. His product knowledge, attention to detail, and willingness to go the extra mile made the entire purchase seamless and enjoyable. Nothing was too much trouble, and his commitment to customer satisfaction truly sets him apart. I would also like to extend my sincere thanks to Amelia, who is an absolute star. She was professional, efficient, and incredibly supportive throughout the process. Together, Pierre and Amelia are a powerhouse team and a true asset to the Jetour brand. The handover of my Jetour T2 was smooth, thorough, and exciting — exactly how buying a new vehicle should feel. The dealership environment was welcoming, well-organised, and customer-centric, and the entire team made me feel valued and appreciated. Jetour Northcliff delivers exceptional service, integrity, and excellence, and they truly live up to the promise of putting the customer first. I would highly recommend this dealership to anyone considering a Jetour — you will be in outstanding hands. Thank you, Jetour Northcliff, Pierre, and Amelia, for an unforgettable experience and for making the delivery of my Jetour T2 so special. I absolutely love the vehicle and couldn’t be happier!