JETOUR Midrand
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
JETOUR Midrand
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
2.3|3 Reviews
Apr '26 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mulalo S
1 reviews | Active since May 2026
26 Jun 2026, 12:03
Factory fault
Unhappy customer…i bought a Jetour dashing November 2025…and the car is now 7months old…two months back I had a tyre burst,now I took the car for a 15 000 kilometres service.they discovered the shocks are leaking oil,when I contacted the dealership which is Jetour Midrand for them to take back the car and give me a car with no factory fault.i am told the car lost a value..the factory fault it’s not my problem.i cannot drive a brand new car with faulty…NEVER BUY A JETOUR I BEG@Jetour South Africa
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Mulalo S
1 reviews | Active since May 2026
26 Jun 2026, 12:03
Factory fault
Unhappy customer…i bought a Jetour dashing November 2025…and the car is now 7months old…two months back I had a tyre burst,now I took the car for a 15 000 kilometres service.they discovered the shocks are leaking oil,when I contacted the dealership which is Jetour Midrand for them to take back the car and give me a car with no factory fault.i am told the car lost a value..the factory fault it’s not my problem.i cannot drive a brand new car with faulty…NEVER BUY A JETOUR I BEG@Jetour South Africa
0
Replies (0)MM
Madile M
1 reviews | Active since Feb 2021
9 Apr 2026, 16:16
Mr Takalani(TK), Mr Renauldo, Mr Ensley Jatour Midrand
Mr Takalani Munasi and Mr Renauldo.azevedo and Mr Ensley are the Best salesman in Midrand, they know how to put their clients first, they are very welcoming and open to communication, always serving clients with a smile and very accommodating, upholding good standards of the company, their driver of excellence is Teamwork and Service delivery..well done. Team Jatour Midrand May God bless you abundantly with all your heart desires 🙏 Thank you so much for your support and assistance, I was at my lowest point(After loosing my grandmother) when I came to your company,and you accommodated me and blessed me with a good advice, guidance and support. I made a good choice by buying a brand new Jatour from your shop I really appreciate your support and understanding 🙏 Jatour is blessed with Executives like you, I have made few referrals to your company Mr Tk kindly receive them with welcoming hands like you did with me🙏 you are the Best GoodLuck with your future, I hope the company will recognise your hardwork and extramiles you do for the company to ensure that the company maintains the excellent Status
Helpful (0)
|Replies (0)MM
Madile M
1 reviews | Active since Feb 2021
9 Apr 2026, 16:16
Mr Takalani(TK), Mr Renauldo, Mr Ensley Jatour Midrand
Mr Takalani Munasi and Mr Renauldo.azevedo and Mr Ensley are the Best salesman in Midrand, they know how to put their clients first, they are very welcoming and open to communication, always serving clients with a smile and very accommodating, upholding good standards of the company, their driver of excellence is Teamwork and Service delivery..well done. Team Jatour Midrand May God bless you abundantly with all your heart desires 🙏 Thank you so much for your support and assistance, I was at my lowest point(After loosing my grandmother) when I came to your company,and you accommodated me and blessed me with a good advice, guidance and support. I made a good choice by buying a brand new Jatour from your shop I really appreciate your support and understanding 🙏 Jatour is blessed with Executives like you, I have made few referrals to your company Mr Tk kindly receive them with welcoming hands like you did with me🙏 you are the Best GoodLuck with your future, I hope the company will recognise your hardwork and extramiles you do for the company to ensure that the company maintains the excellent Status
0
Replies (0)CL
Christina L
1 reviews | Active since Feb 2014
7 Apr 2026, 13:11
Vehicle Damage and Poor Service – Jetour Midrand
On 19 March 2026, I brought my vehicle in for a scheduled service and arrived at the workshop at approximately 08:06. I was concerned to note that no vehicle inspection was conducted upon arrival to document the condition of my car. While waiting in the customer area, I overheard another customer raising a complaint that her vehicle had been scratched during a prior service visit. This immediately raised concerns about the handling of vehicles at the workshop. At around 15:00, I was notified that my vehicle was ready for collection. I arrived at approximately 15:30, and as I was about to leave, I noticed scratches on the bonnet of my vehicle. I am certain that my vehicle did not have these scratches prior to being handed over for servicing. I reported the matter to Palesa, who arranged for me to return on 25 March to review the CCTV footage with Arnold De Bruto, the Service Manager. However, during this viewing, the footage was played at 16x speed, making it impossible to clearly identify what occurred or who may have caused the damage. I subsequently requested a copy of the CCTV footage on a USB device. I was assured that this would be provided by 27 March 2026. To date, I have not received the footage despite several follow-ups. The delay in providing the footage is highly concerning and raises serious questions about transparency. It is difficult not to suspect that there may be attempts to withhold or alter evidence, particularly given that transferring footage to a USB should not take an extended period. I am extremely disappointed with this experience, especially considering that I purchased my vehicle from your dealership and expected a far higher standard of care and professionalism. I hereby request that the immediate provision of the full, unedited CCTV footage from the date of service and remedial action to repair the scratches at no cost to me.
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Christina L
1 reviews | Active since Feb 2014
7 Apr 2026, 13:11
Vehicle Damage and Poor Service – Jetour Midrand
On 19 March 2026, I brought my vehicle in for a scheduled service and arrived at the workshop at approximately 08:06. I was concerned to note that no vehicle inspection was conducted upon arrival to document the condition of my car. While waiting in the customer area, I overheard another customer raising a complaint that her vehicle had been scratched during a prior service visit. This immediately raised concerns about the handling of vehicles at the workshop. At around 15:00, I was notified that my vehicle was ready for collection. I arrived at approximately 15:30, and as I was about to leave, I noticed scratches on the bonnet of my vehicle. I am certain that my vehicle did not have these scratches prior to being handed over for servicing. I reported the matter to Palesa, who arranged for me to return on 25 March to review the CCTV footage with Arnold De Bruto, the Service Manager. However, during this viewing, the footage was played at 16x speed, making it impossible to clearly identify what occurred or who may have caused the damage. I subsequently requested a copy of the CCTV footage on a USB device. I was assured that this would be provided by 27 March 2026. To date, I have not received the footage despite several follow-ups. The delay in providing the footage is highly concerning and raises serious questions about transparency. It is difficult not to suspect that there may be attempts to withhold or alter evidence, particularly given that transferring footage to a USB should not take an extended period. I am extremely disappointed with this experience, especially considering that I purchased my vehicle from your dealership and expected a far higher standard of care and professionalism. I hereby request that the immediate provision of the full, unedited CCTV footage from the date of service and remedial action to repair the scratches at no cost to me.
0
Replies (0)