1 reviews | Active since Feb 2011
Your negligence almost cost me a toe!!!
On a fateful day in September when I has accompanied my mother shopping, I almost lost my toes due to negligence at Jet Jabulani Mall. They had left sharp steel pipes on the floor. I was walking and minding my business when I kicked one of these metals on the floor. I thought it was just a scratch until I saw blood oozing out of my foot. I have never seen so much blood from any cut I have ever had. My mom called for fist aid. The staff, the guys that were working there just looked and turned and continued working. My mom shouted and some Cindy woman came and took me to their office and brought out first aid box which had no gloves. there was no even a first aider at the store, I had to perform first aid on myself. I found this very insensitive. I mean I got injured at their shop and they didn't care at all. The cut was pretty deep and I bled for a while. Still shocked a the lack of concern, I asked what is going to happen now. they said they will contact me without even taking my contact details. Eventually a security guard was called and he took my details. I was called once and I have never heard from this Cindy woman. I went to the doctor and paid my money for their negligence
Thank you for taking the time to share your concerns with us. We must apologise for the in store service received regarding your injury. Please be advised we have raised this matter with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for taking the time to share your concerns with us. We must apologise for the in store service received regarding your injury. Please be advised we have raised this matter with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
