1 reviews | Active since May 2016

06 Jul 2018, 07:25

You have even trained your stuff to be ******

so just after deciding that it's time to now cancell my Edgar's account I went into a jet store to ask the balance on my account the lady gave me the amount and asked if I wanted a limit increase I said no I would rather cancel the account I paid the full amount reflecting she then said I will not be able to Cancel due to the payment was made via eft regardless it wa in store and that I should come back after 24 hours I did so next to be told I needed to bring my ID .yesterday I went back for the 3rd time the lady asked me to have seat didn't take my card to even check the account and went to the back and came back and said I quote"they said I should tell you our phones not working" but someone was on the phone while was in the que I came back literally after 30min to be told I'm now owing R71 so here's the thing Iv never subscribed to none of your news letters or club magazines and I now want a detailed statment if I was ever charged for it I want my money back as its breach of contract plus cancel ur useless services as u are trained crminals

0
Replies (2)
Jet
Jet's reply06 Jul 2018, 16:08
Official

Thank you for bringing this matter to our attention. Kindly note that the club VIP was enrolled on your accounts since 2015 .We will escalate your query to our accounts team for assistance. ***/GO

Kind regards

The Edcon Customer Experience Team

's update18 Jul 2018, 08:17
Reviewer Update
I have still not recieved any resolution and someone from edcon by the name of Ndivhuo sent me an email at 4am then reverted it .account is still open and I still haven't received a responce as to who added on any thing without my permission it's ******** and breach of contract