FN
Felicia N
1 reviews | Active since Sept 2015
09 Nov 2015, 17:03
YOU DON'T MATTER OUR CELLPHONES DO
Went into the Jet store at Eastgate yesterday 08/11/2015 in the afternoon, only to have my cellphone ****** within the premises of the store in a matter of minutes of me being there, I approached the store manager a gentleman who was busy on the phone and alerted him about my situation to which he reacted slowly to and as I asked about the camera's and the possibility of seeing the footage of the area I was in he then told me \ our camera's don't zoom into the vicinity you were standing in(kiddies shoe area)
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Jet's replyOfficial
12 Nov 2015, 09:58Hello MissFizz,
As per our telephonic conversation we are so sorry to hear your cell phone had been ****** in store. When shopping in our stores you should certainly feel safe.
We are currently liaising with our store manager regarding the camera footage of the incident, we will contact you shortly with feedback.
Please note: All cameras in stores have been installed to protect our merchandise against shoplifters, cameras are place and will rotate according to the store's needs. Jet will not be liable for any lost or ****** personal belongs of a customer visiting our store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are so sorry to hear your cell phone had been ****** in store. When shopping in our stores you should certainly feel safe.
We are currently liaising with our store manager regarding the camera footage of the incident, we will contact you shortly with feedback.
Please note: All cameras in stores have been installed to protect our merchandise against shoplifters, cameras are place and will rotate according to the store's needs. Jet will not be liable for any lost or ****** personal belongs of a customer visiting our store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply12 Nov 2015, 09:58
Official
Hello MissFizz,
As per our telephonic conversation we are so sorry to hear your cell phone had been ****** in store. When shopping in our stores you should certainly feel safe.
We are currently liaising with our store manager regarding the camera footage of the incident, we will contact you shortly with feedback.
Please note: All cameras in stores have been installed to protect our merchandise against shoplifters, cameras are place and will rotate according to the store's needs. Jet will not be liable for any lost or ****** personal belongs of a customer visiting our store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are so sorry to hear your cell phone had been ****** in store. When shopping in our stores you should certainly feel safe.
We are currently liaising with our store manager regarding the camera footage of the incident, we will contact you shortly with feedback.
Please note: All cameras in stores have been installed to protect our merchandise against shoplifters, cameras are place and will rotate according to the store's needs. Jet will not be liable for any lost or ****** personal belongs of a customer visiting our store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***