PM
Peter M
1 reviews | Active since Jul 2014
26 Mar 2015, 15:27
Wrong information given to unsuspecting clients
Please be aware that Jet is luring people to open an account on the pretext that they will get a R1000.00 free voucher to purchase goods. After going through the process of opening an account, i actually noticed that this is not a free voucher but instead it was a \discount voucher". meaning that you can buy goods for R250.00 and get R50.00 off. Once more"
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Replies (1)
Jet's replyOfficial
27 Mar 2015, 12:36Hello peter.mosopa,
Thank you for bringing this matter to our attention. We have raised your concerns with the store manager and corrective measures will be taken against all staff in question for providing incorrect information.
Training will be provided to them as well as this is certainly not the way our customer should be treated.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have raised your concerns with the store manager and corrective measures will be taken against all staff in question for providing incorrect information.
Training will be provided to them as well as this is certainly not the way our customer should be treated.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply27 Mar 2015, 12:36
Official
Hello peter.mosopa,
Thank you for bringing this matter to our attention. We have raised your concerns with the store manager and corrective measures will be taken against all staff in question for providing incorrect information.
Training will be provided to them as well as this is certainly not the way our customer should be treated.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have raised your concerns with the store manager and corrective measures will be taken against all staff in question for providing incorrect information.
Training will be provided to them as well as this is certainly not the way our customer should be treated.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,