WORST srvice at Jet Cresta

<p>On Saturday the 26th of November I went shopping at Jet Cresta. One of the employees told me about their sale for the day, if I open a account on that day I will get 50% discount. He indicated that they would ONLY need my ID number and 3 months' bank statements. I went to the bank to get the statements. I waited hours for them to open my account as their systems were slow. Numerous employees stood by as they entered my details into the systems. Finally, when I was told to go to the cashier to activate my account, I was told to provide my ID, which I did not have with me. I told them that the bank accepted my driver's license to give me the statements so I could not understand why they would not. The employee kept on apologising that they did not tell me that they would actually need my ID. I feel that this service was TOTALLY UNACCEPTABLE and UNPROFESSIONAL. At some point the numerous employees could have told me that they would need my ID. I feel that they wasted my time and that they are at fault for not properly explaining the process of opening an account. JET should better train their employees to explain EXACTLY what is needed from customers when opening accounts. I am very disappointed in the service and the fact that I missed out on the 50% discount given that they are at fault!!</p>