1 reviews | Active since May 2017
Worst services from Jet stores
<p>On saturday 20.05.2017, i walked in to Jet stores in Pritchard street, Johannesburg and I had a plastic with clothes that had been previously purchased at Jet. when entering the store, a female security gaurd is having a chat with her collegue, so I raise the plastics and she says sharp. I proceed with my shopping, pay and prepare to leave the store. Using the other entrance, the security now requests for receipt for the clothes i walked in with. While trying to explain the the other security said it's okay I can enter the store. The security is called and with a very rude attitude, she says if you're a clever, you need to use your brain , when you know you not carrying the receipt. So basically I needed to remind the security on how to do her job. Had she not been chatting with a friend, she would have advised of the correct proccess. I was forced to leave the clothes at Jet, treated like a shop lifter. After an hour when I return, simple answer I get, No the manager has checked the cameras and we saw that you walked in with the plastic. No apology, no nothing. Black on Black service in this country is seriously appauling.</p>
Thank you for addressing your concerns with us.Please accept our apologies for the lapse in service which will be addressed by management .Kindly provide us with your contacts for further advise .
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for addressing your concerns with us.Please accept our apologies for the lapse in service which will be addressed by management .Kindly provide us with your contacts for further advise .
***/GO
Kind regards
The Edcon Customer Experience Team
Good day,
Herewith the request contact detais:
Mbali Nenene
********** 041
Email: **********
Thank you
Good day,
Herewith the request contact detais:
Mbali Nenene
********** 041
Email: **********
Thank you
