1 reviews | Active since Apr 2015
worst service in sa worst than cambridge shops
on sunday the 02/08/2015 i went to jabulani mall to buy my daughter clothes i was assisted by a guy whom couldnt use a speed poing he advised me that i dont have funds in my account where else i have his 4 months salary available on my account when i got to woolies i could swipe for more than 3000.00 where else his transaction for 1000.00 was declined .. when i got home i realised that the scholl shoes didnt fit my daughter and i lost the receipt yesterday on the 06/0/2015 i went to bara mall to exchange the shoes when i got there i spoke to the security who was so warm and friendly .. when i got at the till i was assisted by some fat guy i even forgot his name as he was extremley rude , told him that i lost the receipt he told me i need to add it R10.00 to wich i failed to understand as the price on the shoes i bought from jabulani was over and above the ones i was exchanging for and he never bothered to give me my change ... after these scenario im never shopping at any jet stores as your staff members are *********** and arrogant and ill make sure i advise my friends,family,collegues,church members and the community not to shop there as you guys dont have aby ethics
Thank you for raising your concerns with us. We must apologise for the unpleasant experience in store regarding the cashier. We have addressed this incident with our in store management to insure all staff will be trained accordingly to avoid such incident at the till point.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We must apologise for the unpleasant experience in store regarding the cashier. We have addressed this incident with our in store management to insure all staff will be trained accordingly to avoid such incident at the till point.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
