1 reviews | Active since Dec 2017
Worst service ever
I bought a pair of hills at the jet store at Watercrest in September. The heel broke. Upon taking it back I am being sent from pillar to post, because I don't have a receipt. I printed my bank statement to serve as proof of purchase, the store says they can't find my transaction . I got a call from their call centre. 3 weeks later still no solution.
Thank you for making contact with us.We apologise for the frustrations caused .The store advised that there is no proof of purchase found on the system for the shoes and this is the only reason they declined .If the shoes were purchased with a bank card a statement should be produced in store as your proof of purchase .
***/GO
Kind regards
Best regards,
Thank you for making contact with us.We apologise for the frustrations caused .The store advised that there is no proof of purchase found on the system for the shoes and this is the only reason they declined .If the shoes were purchased with a bank card a statement should be produced in store as your proof of purchase .
***/GO
Kind regards
Best regards,