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JM
Joyce M

1 reviews | Active since Oct 2016

17 Oct 2016, 17:51

Worst service ever

<p>Closed Jet account and received an email that my account is paid up and closed from Zakhele Mkhatshwa. Surtaday the 15 October wanted to reopen my account to betold that my account has not been cleared. the lady who was assisting me called the centre and was told it should be cleared.</p> <p>for Heaven sake, the account is paid up "almost a year" but not cleared.</p> <p>Solve the issue ASAP!!!!!!!!!!</p>

0
Replies (2)
Jet
Jet's reply18 Oct 2016, 10:23
Official

Kindly find the below accounts team details as we have escalated the request for the ITC authorisation to them, this as per the post sent to us. The accounts team will assist further, you may reach the accounts team on the below details for follow up. Please find the below reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

JM
Joyce M's update20 Oct 2016, 11:48
Reviewer Update
Hi, In response to the below, I cant be calling you to remind you how you should run a business. For Heaven sake its almost a year!!!!! Do your ****en work and resolve this issue. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Official business reply: Kindly find the below accounts team details as we have escalated the request for the ITC authorisation to them, this as per the post sent to us. The accounts team will assist further, you may reach the accounts team on the below details for follow up. Please find the below reference number for your post ********** 176/GO. Tel: ********** or ***Edgars. Tel: ***Jet Email: ********** Johannesburg Email: ********** Cape Town / Durban Tel: ********** Kind regards Nomzekelo Mnini Customer Experience Team Call Centre: ***.