Worst Online Service

<p>On 15/04/2017 I purchased a boot for my daughter. I was called a week later advising that they do not have stock of the boot and will need to credit the money back. I demanded that they go the extra mile and find a store within the WC that has the boot in that size, so that I can go buy it, however this was promised but never done. Two weeks later I get a call asking to refund the money back, but no feedback on my request. I didnt accept the feedback and again was promised that they will find out or try their best to source the shoe. I then get a call two weeks later asking to process the credit to my card but yet again no feedback, by then I gave up. I was told that the credit was performed to the card and was promised a goodwill gesture of R150.00. Two weeks back, I was told by another consultant that the money has been paid in and the gwg will be paid onto my profile on the same day that I spoke with her. When I called the contact centre today 02/06/2017, I was told that nothing was logged. I couldnt believe what I was being told. This is honestly the worst service I have ever received!!! I want my money back and compensation for the inconvenience caused! </p>