KK
Kevin K
1 reviews | Active since Apr 2015
10 Apr 2019, 14:52
Worst experience
Good day My worst experience, I misplaced my Jet card and went to Jet to enquire procedure last week 2019/04/02, i was informed they offline and i should return the following day with my ID when i returned the staff was reluctant to help giving me excuses of call centre not working to date i do not know if they have stopped my card,for the 3 days i went to get card they have a enormous excuse and keeps on requesting me to come back as a result i am unable to pay my account or purchase any items
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Jet's replyOfficial
11 Apr 2019, 09:28 Please be advise we have tried to contact you today at 09:26 AM but with no success. Kindly be advise we have escalated your query tom management for assistance and feedback will be provided to you.
We would like to apologize for all the inconveniences and frustrations caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences and frustrations caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,
Jet's reply11 Apr 2019, 09:28
Official
Please be advise we have tried to contact you today at 09:26 AM but with no success. Kindly be advise we have escalated your query tom management for assistance and feedback will be provided to you.
We would like to apologize for all the inconveniences and frustrations caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences and frustrations caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,